Our Mission

Everything we do is about performance improvement.

We’re here to help you and your customers improve performance by linking learning to measurable business results. We employ web technology and new teaching methods to make learning accessible when it is needed. We help you create and maintain a performance support system that manages the process of capturing, developing, sharing, and effectively using organizational knowledge:

  • A learning management system to plan, implement, and assess specific learning processes that support learning opportunities when they are needed.
  • A library of job aids to bring workflow support to the point of need— work instructions, checklists, custom calculators, instructional video…
  • A database of fingertip knowledge — communities of practice, directories, online searching, dictionaries of symbols and terms, standards, policy, procedures…
  • System support to manage the learning, job aid, and database functions that support performance.